Office hours beat another certification cram session

Cramming produces brittle recall. Short office hours let teams bring live problems, fail safely, and leave with annotated notes tied to their own trackers.

We cap each slot to three questions so nobody monologues. Facilitators decline to answer hypotheticals that lack context; those go to async forums.

Attendance is voluntary but tracked anonymously for curriculum tuning. Low attendance is a signal to improve relevance, not to guilt-trip managers.